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Privacy Policy

Privacy Policy

This Privacy Policy explains how Word Ship handles personal data when you visit or use wordshipfamily.quest. It applies to users in India and describes the main categories of information we collect, how we use it, when we share it, and the choices available to you.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
Privacy Office

Contact Information

Email address
[email protected]
Telephone
+91 81298 22874
Postal address
8/1, Pallavi Theatre Road, Bengaluru, IN
Privacy inquiries

Use the contact details below for questions about this policy or the handling of personal data.

Contact Page
01

Data We Collect

We may collect identifiers such as name and contact details, account and course registration details, payment-related records, communication content, device and usage information, and any other information you choose to provide while using Word Ship. We do not seek to collect more information than is reasonably needed to operate the website, deliver personal development courses, manage accounts, and maintain service records.

The categories of data collected depend on how users interact with our services.
02

Sources of Data

We collect personal data from information you submit through forms, account creation, course enrollment, support requests, and other direct interactions. We also receive limited technical data automatically when you access the site, such as browser details, device information, log data, and activity records created by the website and related systems.

Data is received directly from users or generated through service interactions.
03

Cookie Types

Our website may use essential cookies needed for basic site functions, preference cookies that remember selected settings, and analytics cookies that help us understand site performance and usage patterns. Some cookies are session-based and expire when the browser closes, while others remain for a limited period to support recurring visits and stored preferences.

We use cookies only for operational, preference, and measurement purposes.
04

Cookie Controls

You can usually manage cookies through your browser settings and, where available, through on-site preference tools. If you disable certain cookies, some features may not function as intended, including saved preferences, session continuity, or analytics-based improvements.

Browser settings and site controls may limit non-essential cookies.
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to some uses where the law gives you that right, and you may withdraw consent where processing is based on consent.

Available rights may depend on the nature of the data and applicable law.
Requests

How to Make a Request

To make a privacy request, provide enough information for us to identify the relevant record and understand the request. We may ask for additional details to verify identity or to confirm the scope of the request before taking action.

We may need to verify identity before acting on a request.
Data Retention

Retention of Data

We retain personal data for the period needed to provide services, maintain business records, resolve disputes, enforce agreements, and meet legal or accounting obligations. When data is no longer required, we delete it, anonymize it, or retain it in a restricted form only where the law or a legitimate operational need requires it.

We keep information only for as long as needed for the stated purpose or legal recordkeeping.
Policy Updates

Policy Updates

When we update this policy, we will post the revised version on the website and change the effective date where appropriate. If a change materially affects how we handle personal data, we may provide additional notice through the site or other reasonable means.

We may revise this policy to reflect legal, technical, or operational changes.
01 · Purpose

How We Use Data

We use personal data to provide and operate the website, register users for courses, process transactions, communicate about accounts and support matters, maintain security, monitor performance, improve content and functionality, comply with legal obligations, and manage business records. We may also use limited data to prevent misuse, troubleshoot issues, and enforce our terms and policies.

Processing is limited to the purposes described in this policy.
02 · Sharing

Service Providers

We may share personal data with service providers that help us host the website, process payments, send communications, analyze usage, support customer service, or maintain security. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Third parties receiving data are bound by confidentiality obligations.
03 · Legal basis

Legal Disclosures

We may disclose personal data to courts, regulators, law enforcement, or other public authorities when we believe disclosure is required to comply with law, respond to lawful requests, protect our rights, or address security, fraud, or safety concerns. We may also share information where necessary to establish, exercise, or defend legal claims.

Disclosure to authorities occurs only when required by applicable law.